It is said that dogs have masters and cats have slaves; dogs work hard for their owners while cat owners work hard for the cats. This same idea can be geared toward your order fulfillment process. Is your order fulfillment process working to help make your life easier or are you working harder to keep your order fulfillment process working than it’s working for you?

Order fulfillment starts from the time the customer places their order to the time they receive the order. It encompasses every step from creating the packing list to putting the shipping label on the packing list. Below you’ll find a series of ten questions and explanations to help you determine if your order fulfillment process is a cat. At the end use the number of Cat Points you rack up to find out if your fulfillment process is a cat or a dog (or a cat-dog!).

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There will be times where an entire customer order will not fit in a single package; either because they have ordered so many things (yay!) or the items they ordered are too large to fit in a single package. When this happens you’ll need to send out their order in multiple packages. Read More…

Here’s a round-up of some popular posts and interesting articles we talked about this week (plus a sneak peek of what’s coming up next week!) in a brief, easy to digest post. Read More…

If you haven’t already started preparing for 2012’s Q4, now’s your chance. These order fulfillment issues can arise at any time, but they can hit your business hardest around the busiest time of the year. Waiting too long to try to fix your order fulfillment system can result in a loss of customers!

There are several areas your fulfillment system might need a boost. Read More…

There are some basic steps you need to take before you can start shipping wine, but once you’re licensed to do so you can have a lot of fun designing your own custom shipping label! Read More…

Here’s a round-up of some popular posts and interesting articles we talked about this week (plus a sneak peek of what’s coming up next week!) in a brief, easy to digest post. Read More…

While pitfalls can pop up at any time of the year, they are especially dangerous during the Fourth Quarter when many businesses are hitting their peak order numbers. During your busiest months you need your order fulfillment process to be seamless with all eyes ahead keeping an eye out for disastrous pitfalls.

Below we’ve brought up 10 common order fulfillment pitfalls and ways you can avoid them. Read More…

Here’s a round-up of some popular posts and interesting articles we talked about this week (plus a sneak peek of what’s coming up next week!) in a brief, easy to digest post. Read More…

Looking for a way to get your customers coming back for more? Try leaving a small insert or card in the package for them either thanking the customer for their purchase or giving them a special deal. Read More…

We’re not talking about “license plates” that go on your car, but rather “license plate number barcodes” that go on packages to be shipped. These License Plate Number (LPN) barcodes help make sure the package is packed with the correct items and shipped to the correct address.

What else can LPN Barcodes do? How are they used? Can you print your own? Read More…