Contrary to popular belief, it’s not just free shipping that attracts customers to your online store. A recent study by comScore (commissioned by UPS) Online Shopping Customer Experience Study, 63% of customers look for the company’s policy on returns before making a purchase. Tweet It!

62% of online shoppers who do make returns prefer that the return label is included in the original box or have access to an easy-to-print label. Tweet It! Read More…

Choosing the right shipping label sheet is a big part of your order fulfillment process, but it can be an easy one. There are some shipping label sheets that are universal and can be used with most major carriers if you ship with several different carriers. If you have a unique process you can also design your own custom shipping label sheet.

In this post we’ll talk a bit about why using label sheets is a great alternative to taping on plain paper or roll labels as well as go over some things you should consider when picking out the label sheet format you want to use. Read More…

The term “pick ticket” is thrown around a lot in the world of order fulfillment and is occasionally subbed out with words like “pick slip,” “packing slip,” “packing ticket,” etc. In truth all of these terms are referring to the same thing in order fulfillment: A sheet of paper listing all of the items that are to be put in a box and shipped to a customer.

Let’s go a little deeper into what pick tickets are and why they’re important. Read More…

Here’s a round-up of some popular posts and interesting articles we talked about this week (plus a sneak peek of what’s coming up next week!) in a brief, easy to digest post.

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Here’s a round-up of some popular posts and interesting articles we talked about this week (plus a sneak peek of what’s coming up next week!) in a brief, easy to digest post. Read More…

Choosing a shipping carrier can be one of the hardest decisions to make in online order fulfillment. We’ve created this post to serve as a reference guide to help you better choose your carrier(s). First we’ll go over some things you should consider when choosing a carrier and then talk about the key points for each of the four big carriers: FedEx, USPS, UPS, and DHL. Read More…

Here’s a round-up of some popular posts and interesting articles we talked about this week (plus a sneak peek of what’s coming up next week!) in a brief, easy to digest post.

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Question:

Can Shipping Carriers Scan a Shipping Label Barcode on Color Labels?

Answer:

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There are a lot of questions that come up when trying to figure out whether your should complete your order fulfillment in house or outsource it to an order fulfillment service. To help you decide we’ve compiled a list of pros and cons of both in house order fulfillment and outsourcing order fulfillment.

Let’s start off on a good foot with Advantages. Read More…

Here’s a round-up of some popular posts and interesting articles we talked about this week (plus a sneak peek of what’s coming up next week!) in a brief, easy to digest post. Read More…